If it’s not, plug in the power cable and wait until the battery is fully charged. Then check your battery and make sure it’s fully charged. You also need to install the Google Play Services app on your device. Of course, if you’re trying to restore your chat history on a new phone, that should not be a problem. Next on the list, check your phone memory and make sure there’s enough free memory available to restore the backup. You need to use the same number and Google account you used when you first created the backup file.
WhatsApp: Unable to Restore Your Chats From This Google Drive Backup Quick FixesĪs stated above, double-check your phone number and Google account. In this guide, we’ll explore what solutions you can use to troubleshoot the problem. Unfortunately, your device may sometimes fail to restore your chat history from your Google Drive backup.
